How to Get Tech SupportEffective March 14, please contact the ITS Service Desk for tech support using one of the following methods:
- Visit tech.calpoly.edu and click "Support" in the main menu to get to Support Center, then create a tech support request
- Log in to My Cal Poly Portal and click on "Tech Support" under My Apps to get to Support Center, then create a tech support request
- Call Service Desk directly at 805-756-7000
- The ITS Service Catalog contains information about all the technology services we offer, including what the service is, how to access it, and links to self-service and support.
- The ITS Knowledge Base contains helpful troubleshooting and how-to articles for most of the technology services we offer so you can get solutions for many common questions and issues, without requiring additional tech support.
- Our Support Center QuickStart article in the ITS Knowledge Base gives you a quick walk-through of Support Center, the online portal where you can request tech support and services from the Service Desk.